{"id":12806,"date":"2026-05-20T14:55:21","date_gmt":"2026-05-20T14:55:21","guid":{"rendered":"https:\/\/mygoalthemes.com\/demo\/rashy\/?page_id=14"},"modified":"2026-05-22T12:17:53","modified_gmt":"2026-05-22T12:17:53","slug":"refund_returns-2","status":"publish","type":"page","link":"https:\/\/luximmer.de\/de\/refund_returns-2\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Returns<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Customers have the right to return their order within 14 days of receiving the goods.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To initiate a return, please contact us at:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Luximmer Germany<\/strong><br>Breslauer Stra\u00dfe 10<br>69168 Wiesloch, Germany<br>Email: <a>info@luximmer.de<\/a><br>Phone: +49 15510086985<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Returned items must be unused, in new condition, and returned in their original packaging.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Return Shipping Costs<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Customers are responsible for the cost of return shipping unless the item received is damaged, defective, or incorrect.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We recommend using a tracked shipping service, as we are not responsible for lost return shipments.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Refunds<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Once your return has been received and inspected, we will notify you regarding the approval of your refund.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Approved refunds are processed to the original payment method used during purchase. Please allow approximately 5\u201314 business days for the refund to appear, depending on your payment provider or bank.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Damaged or Incorrect Items<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If your order arrives damaged or if you receive the wrong item, please contact us immediately at <a>info@luximmer.de<\/a> with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your order number<\/li>\n\n\n\n<li>Photos of the product and packaging<\/li>\n\n\n\n<li>A brief description of the issue<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We will work quickly to resolve the issue.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Cancellations<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Orders may be canceled before they are shipped. Once an order has been dispatched, it can only be returned through the standard return process.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Non-Returnable Conditions<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Returned products may not qualify for a refund if:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The return request is made after 14 days<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The item has been used<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The product is damaged by the customer<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Original packaging is missing<\/p>","protected":false},"excerpt":{"rendered":"<p>Returns Customers have the right to return their order within 14 days of receiving the goods. To initiate a return, please contact us at: Luximmer GermanyBreslauer Stra\u00dfe 1069168 Wiesloch, GermanyEmail: info@luximmer.dePhone: +49 15510086985 Returned items must be unused, in new condition, and returned in their original packaging. Return Shipping Costs Customers are responsible for the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-12806","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/luximmer.de\/de\/wp-json\/wp\/v2\/pages\/12806","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/luximmer.de\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/luximmer.de\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/luximmer.de\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/luximmer.de\/de\/wp-json\/wp\/v2\/comments?post=12806"}],"version-history":[{"count":2,"href":"https:\/\/luximmer.de\/de\/wp-json\/wp\/v2\/pages\/12806\/revisions"}],"predecessor-version":[{"id":18251,"href":"https:\/\/luximmer.de\/de\/wp-json\/wp\/v2\/pages\/12806\/revisions\/18251"}],"wp:attachment":[{"href":"https:\/\/luximmer.de\/de\/wp-json\/wp\/v2\/media?parent=12806"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}